To submit a complaint concerning an order or damaged product, or to report a problem, please contact the After-Sales Service of Cedric Grolet and La Chocolaterie via the dedicated form:
To enable us to review your request quickly, please provide as much information as possible about the product concerned and the nature of the problem encountered, and specify the circumstances in which the problem was identified.
The more detailed your request, the more effectively our team will be able to respond and indicate the next steps.
The After-Sales Service will get back to you as soon as possible after reviewing your request.