General

OUR BOUTIQUES

• Opening hours

PLACE AN ORDER

• How can I place an order online?
• Can I change the shipping method for my order?
• Can I add gift wrapping or a personalised message?

ORDER TRACKING

• How can I track my order?

CLICK & COLLECT

• What is Click & Collect?

HOME DELIVERY

• This parcel is a gift. How is it delivered to the recipient?
• Do I need to be present for my parcel to be delivered?
• What means of transport are used to deliver my order?
• What should I do if my parcel is delayed?

CUSTOMER SUPPORT & CLAIMS

• My products are broken/melted. What should I do?
• My order is not as expected. What can I do?

CHEF CEDRIC GROLET

• Would it be possible to have the books signed?